Courtesies - Services
Cell Phone Policy: Cell Phones need to be on silent or turned Off in the Spa area and is much appreciated.
Reservations and Cancellations: Prior to booking a Spa appointment our guests will be asked to secure the reservation with a major credit card. Emergencies do occur which we truly understand and will be granted such courtesy of a 24 hour notice to all cancellations. A 50% charge will be automatically applied to the card reserved if there is a failure of notification 48 hours in advance. A phone call only takes a moment.
Spa Policy: To ensure you get the most of your Spa experience, and the full service that is set aside to you, it is upon our request that you arrive 15 minutes prior to a Spa day. Relaxation is what we thrive on. Rushing does not allow such resources.
Gratuity: Our Spa Packages and individual services unfortunately, do not include gratuities. A 15-20% gratuity is pleasurable.
Acceptable Payment: We Accept Cash, Hair Trendz Gift Cards, Personal Checks, American Express, Discover, MasterCard and Visa. A $25 charge will be applied to all returned checks. All prices are subject to change without prior notification.
Gift Cards and Certificates: Our gift cards and gift certificates are always a nice gesture and we love to provide our wonderful packages as well as customizing your own. Note: Gift Certificates are Non-Refundable and Non-Transferable and are valid for one year from purchase date.